An email containing instructions for resetting your password has been sent to the email address we have on file.
If you have forgotten your password, you can reset it by entering your username and answering your security question.
In order to activate Drug Screening on your account, we must register you with our partner, Quest Diagnostics.
To get started:
As soon as we receive your application, we will initiate the process and notify you once you have access to Drug Screening. The process typically takes 1-3 business days to complete.
If you have any questions about which Drug Screening product to order or how to conduct the screening process, please contact your Account Manager.
We are verifying a few items and will send an email to let you know your account is active. In the meantime you can:
If you have any questions or need assistance, please Contact Us.
Thank you for partnering with Backgrounds Online!
Backgrounds Online is required by TransUnion to ensure that our clients who have access to pre-employment credit reports have completed the Application for Employment Credit Report Access, the Verification Checklist and have gone through an onsite inspection of the facility where they will be running the reports. This establishes to the credit bureau that they are legitimate end users of the information and have a permissible purpose to obtain a credit report.
The onsite inspections are non-invasive and conducted by a reputable inspection company. There is a one-time fee of $75.00 which covers the cost of the inspection and is simply added to your invoice.
To get started:
Once the forms are received, Backgrounds Online will initiate an order for the onsite inspection and you can expected to be contacted by the inspection company to set up an appointment within one (1) business day. After the inspection has been completed, your account will be granted access to run credit reports.
It is important to note that several states have limited or restricted the use of credit reports in pre-employment background checks. If you have questions about what is allowed in your state, please contact your Account Manager.